Patient Warranty & Financial Policy Agreement

Lawton Dental Care

33 Lawton Road  (trading as Alsager Smiles Ltd)

Address: 33 Lawton road, Alsager, ST7 2AA

Phone: 01270 876026

Understanding Your Dental Treatment

At Lawton Dental Care, we stand behind the quality of our work while also recognising that dental treatments, like all medical procedures, involve biological and lifestyle factors beyond our control. To ensure transparency and fairness, we have established the following policy to guide our patients through potential future treatment needs.

Our Treatment Policy

– Our dental treatments are performed to the highest standards, but occasional complications can arise due to various factors, including patient habits, biology, and unforeseen circumstances.

– The potential warranty period varies depending on the type of treatment performed. This warranty applies only if the patient has followed all prescribed post-care instructions and maintained regular check-ups as recommended.

– This warranty does not cover issues resulting from neglect, trauma, new decay, periodontal disease, or improper home care.

Warranty Coverage by Treatment Type

Treatment Type	Warranty Period	Patient Responsibility
Crowns & Bridges	[12] Months	Covers replacement if due to material failure; excludes fractures from excessive force (e.g., biting ice, grinding).
Dental Implants	[12] Months	Covers implant replacement if failure occurs due to integration issues; excludes peri-implantitis and trauma-related failures.
Dentures & Partials	[6] Months	Covers adjustments within [3] months; does not cover fractures due to patient handling.
Fillings	[12] Months	Covers replacement if failure is due to material defects; excludes issues due to decay or external damage.
Retainers	No warranty, discounted remake within first 12 months at discretion of the practice	Any breakage or loss will result in an additional fee.
Composite bonding	[12] Months	Covers replacement if due to material failure; excludes fractures from excessive force (e.g., biting ice, grinding, trauma etc.)

Financial Policy on Revisions & Replacements

Revisions and replacements may require additional treatment fees. The following financial terms apply:

1. Partial Patient Responsibility: If a treatment requires replacement within the warranty period, the patient will be responsible for 50% of the full treatment fee.
2. Full Patient Responsibility: If the treatment requires replacement beyond the warranty period, the patient assumes full financial responsibility.
3. Non-Covered Circumstances: This warranty does not apply to damage resulting from accidents, bruxism, decay, trauma, or failure to follow post-treatment care instructions.
4. Prepayment Requirement: All treatment fees must be paid before treatment begins. Any reimbursement from insurance will be handled accordingly.

Setting Expectations: The Possibility of Complications  

We believe in open, honest communication regarding the possibility of future revisions. While the vast majority of dental treatments are successful, ~2-4% of cases may require some form of revision or service over time.

Before beginning treatment, we ensure that patients understand:

• ✔ The potential for complications.
• ✔ The role of biology, lifestyle, and personal habits.
• ✔ The financial responsibility for any necessary revisions.
• ✔ The fact that the dental team cannot control what happens once you leave here

This warranty is not an insurance plan but a professional courtesy extended to patients who adhere to our care guidelines.

If you have any questions about this policy, please ask our team before proceeding with treatment.

Thank you for trusting Lawton Dental Care with your dental care. We are committed to providing the best treatment outcomes while ensuring transparency and fairness in all patient interactions.