Introduction

 

1.1 These terms and conditions apply to all Membership plans offered by Lawton Dental Care (Alsager Smiles Ltd).

1.2 Membership is a scheme to provide preventative dental treatment over a twelve month period and to provide additional discounts and/or benefits to individuals who are registered under the scheme (“Members”) as stated under “Benefits” above.

1.3 You can access the current version of these Terms and Conditions from a member of our Customer Service Team or our website at https://www.alsager.dentist/membership-terms .

1.4 All services delivered by Lawton Dental Care, including Membership, are delivered in accordance with our “Terms of Business”, available at our website at https://www.alsager.dentist/membership-terms .

Commencement, Duration and Cooling Off Period

2.1 By entering into a Membership plan, Members are committing to a “Minimum Membership Period” of twelve (12) months, subject to the “Cooling Off Period” (per clause 2.3).

2.2 Members are entitled to the benefits of the Membership plan from the date their application is accepted by Lawton Dental Care  (the “Commencement Date”) until the plan is terminated by either party.

2.3 Members have a fourteen (14) day Cooling Off Period from the date they complete their Membership application form in which to cancel their Membership. If a Member cancels their Membership within this period any payment they have made towards Membership will be refunded in full, provided they have not accessed any benefits available under Membership.

2.4 Cancellation within the Cooling Off Period can be actioned by the Member emailing us at membership@alsager.dentist or writing to us at Membership Services, 33 Lawton Road, Alsager, ST7 2AA.

2.5 All payments under Membership plans are non-refundable, save for the provisions of clause 2.3.

2.6 It is the responsibility of Members to avail themselves of the benefits of Membership. Lawton Dental Care, shall not accept any responsibility, nor offer any refunds, for a Member’s failure to access the benefits available to them.

2.7 Appointments offered as a benefit of Membership are subject to our cancellation policy, per our Terms of Business. Accordingly, a Member may lose one or more appointments where they cancel at short notice or fail to attend.

Renewals and Alterations

3.1 Following the Minimum Membership Period of twelve (12) months, Membership shall renew automatically on each anniversary of the Commencement Date (the “Renewal Date”).

3.2 Lawton Dental Care, will not issue revised documentation or remind a Member of renewal except where there is a variation to the plan’s pricing, terms and conditions or benefits.

3.3 After the Minimum Membership Period, one (1) month’s notice in writing is required to terminate Membership, except where a patient has attended an appointment and/or enjoyed paid-for treatment within the previous three months, three (3) month’s notice in writing is required. Notice can be provided by e-mailing membership@alsager.dentist or writing to us at Membership Services, 33 Lawton Road, Alsager, ST7 2AA.Valid notice must include the Member’s full name and their date of birth. In the case of Child Members, notice will be accepted from the registered parent or guardian.

3.4 Lawton Dental Care reserve the right to vary or make changes to Membership, these terms and conditions, and the benefits available after giving 30 days’ notice of any such change.

Transferability of Plan Benefits

4.1 Membership is restricted to Lawton Dental Care, as specified on a Membership application and Membership benefits are not transferrable.

Notices

5.1 All notices under these Terms and Conditions shall be issued by email to the registered e-mail address for the Member, or if no e-mail address is provided in writing to the last known address.

Third Party Rights

6.1 A person who is not a party to this contract has no rights under the Contracts (Right of Third Parties) Act 1999 to enforce any of these terms and conditions or the provisions of the Policy Document.

Governing Law

7.1 These Terms and Conditions and the policy document shall be governed by and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Courts.

Discounts and Exclusions

• Dental Implants
• Botox and Filler
• Metal Braces
• Ceramic Braces
• Clear Aligners (Invisalign)
• Specialist Root Canal Treatment
• Sedation
• Supplemental periodontal treatment
• Any other private work which has been referred to a different practice

All the above treatments are excluded from any discount on the plan.

All discounts are subject to being a member for at least 12 months. If membership is cancelled within the first 12 months, then you would owe the discounted amount back to the practice, which will show as a debt on your dental account.